What Our Customers Are Saying

Customer satisfaction is the staple of our business, and 96 percent of our customers would hire us again. We appreciate their faith in us to Make It Right, no matter what kind of disaster or loss they experienced, and we are proud to share testimonials and experiences from our customers around the country.

We have had a Nationwide homeowners policy since the 1960s and have, thankfully, not had to make a claim until recently. We have always heard horror stories about the claims process from many insurance companies. A few weeks ago, we contacted our agent concerning hail damage to our roof. He was very accommodating when we talked with him. An agent from Greensboro, NC, was at our house in two days to check the roof. The young man, Noe Salas, was also very courteous and professional. In a few days a claims associate from Nationwide called to inform us that the claim had been approved for the total replacement of the roof. The roof was replaced on April 21, 2017. It was very obvious from the manner in which they unloaded the shingles and equipment and proceeded to get to work that this group knew what they were doing. The job was completed and the site was cleaned up. We are writing this letter because we feel that each of these people should be recognized for the outstanding manner in which they performed their duties. Our claim story is very positive and satisfactory.

Jesse

I just wanted to let you know how pleased I am about your response (quick) and also to let you know I am very pleased with the job that Glenn and helper did on my roof. Again let me express my appreciation for a job well done. I will not hesitate to recommend you to anyone.

Bill S.

Great job, totally satisfied with services provided.

Cassandra C.
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We Understand What’s At Stake. We’ll Fix Your Broken Building.